At CLOUPT LTD., we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you engage with our mobile games and services.
Information We Collect
Personal Information
- Account Information: Email address, username, and password when you create an account
- Profile Information: Optional profile pictures and biographical information
- Purchase Information: Payment details when making in-game purchases (processed securely by our payment partners)
- Device Information: Device type, operating system, and unique device identifiers
- Game Progress: Your achievements, scores, in-game purchases, and gameplay statistics
Automatically Collected Information
- Usage Data: How you interact with our games, features you use, time spent playing
- Log Data: IP address, browser type, pages visited, time and date of visits
- Location Data: General location based on IP address (not precise GPS location unless explicitly permitted)
How We Use Your Information
To Provide and Improve Our Services
- Delivering the gaming experience you expect
- Creating and maintaining your account
- Processing transactions and fulfilling purchases
- Providing customer support and responding to your requests
- Improving game performance and developing new features
Personalization
- Customizing your gaming experience
- Recommending games and content you might enjoy
- Delivering relevant in-game offers and rewards
Communication
- Sending important updates about our games
- Providing information about new releases and features
- Responding to your inquiries and feedback
- Sending promotional materials (where permitted)
How We Share Your Information
We may share your information with:
Service Providers
Third-party companies that help us deliver our services, including:
- Cloud hosting providers
- Payment processors
- Analytics services
- Customer support platforms
Advertising Partners
Partners who help us deliver relevant advertisements. We may share:
- Device identifiers
- General location
- Non-identifying demographic information
- Game interaction data
Legal Requirements
We may disclose information when required by law or to:
- Comply with legal obligations
- Protect our rights, privacy, safety, or property
- Respond to valid law enforcement requests
Your Choices and Rights
Access and Control
You can:
- Access and update your personal information through your account settings
- Request a copy of your personal data
- Ask us to delete your personal information
- Opt out of marketing communications
Data Protection Rights
Depending on your location, you may have rights to:
- Access your personal information
- Correct inaccurate data
- Delete your personal information
- Object to certain processing activities
- Data portability
- Withdraw consent
Children's Privacy
Our games are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we might have information from or about a child under 13, please contact us immediately.
Data Security
We implement appropriate technical and organizational measures to protect your personal information, but remember that no method of transmission over the internet is 100% secure.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place to protect your information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.